Cancellation Policy

Our Cancellation Policy

Captain John reserves the right to cancel any charter in the event of severe weather or an extreme situation. We will work with you to either reschedule or give you a full refund (100%). Your safety and the safety of our crew is a priority.


Reservations that are made within 21 days of the date of charter must be paid in full. You will receive a confirmation email confirming the transaction. You MUST reply to this email to finalize your reservation.

Credit card charges will read as Epic Charters, Inc.


21 Days Prior
Cancellations made by Noon 21 days prior to the reserved date will receive a full refund.

Within 21 Days
Cancellations made within the 21 days of the trip date will be charged the deposit only.

Within 7 Days
Cancellations less than 7 days prior to reservation date and ‘no shows’ will be charged for the full amount of the charter fee, and no customer is entitled to any refund whatsoever for any reason once the boat leaves the dock.